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Terms And Condition
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TERMS & CONDITIONS:
As soon as seller register and becomes a partner with Medzme & starts receiving the order.
Generate Invoice:
If the seller is Pharmacy retailer, they can generate their own invoice and send it to the customers along with package.
Pharmacy retailer needs to upload their invoice copy in the dashboard under “Upload Invoice” button for each individual order.
If the seller is Mfg/Mkt/C&F/Distributor co., Seller cannot generate their own invoice copy. Seller can only generate invoice to Medzme on PTS/PTR price against each order depending on the nature of business. Sellers can generate the Medzme's invoice copy from the dashboard & take a printout of the same to stick on order package.
Medzme will display seller’s company/firm name with drug license/food license no. & GST no. on its invoice copy.
Packaging:
Seller must pack their products in Medzme’s packing material only.
Seller cannot pack their products in any other packing material other than Medzme’s packing materials. If it is found then the seller will be terminated to sell their products and Medzme shall remove the seller from the platform.
Medzme shall provide you the packing material mentioned below.
Non tear able PP/HDPE courier Bags.
Corrugated boxes
Bubble wrap/foam wrap
Fragile products should be well wrapped with bubble wrap.
Medzme will not be responsible for any breakage due to poor packaging. Medzme will not pay any breakage charges to the seller due to poor packaging.
Shipping:
No forward shipping charges to Seller. Free forward shipping for all the orders to sellers.
To ship the products, Seller should take the printout of shipping label generated and given by Medzme against each order & stick the label on the order package. (To take the printout of the shipping label, we recommend TSC 244 barcode & shipping label printer. Labels Size 4”x6”.)
As soon as seller processes the order & shipping label is generated, our delivery team will pick up the package from the facility/pickup location given by the seller & deliver it to the customers.
If the shipment is not delivered & got return to seller due to any reason like wrong product delivered, poor packaging, damaged product in such cases only the return shipment charges will be applicable to seller. Seller will bear the return shipment charges ₹50/500gm or 2% of the order value whichever is higher.
Payments Settlement:
Medzme settles the payments with Seller on weekly basis for the successfully delivered orders. Medzme will transfer the amount directly into the Seller’s current bank account. Seller must provide their firm’s bank details.
Price / Commission:
Pharmacy Retailers:
Flat 18% commisssion on MRP on Prescription medicines.
Flat 15% commission on MRP on OTC, Non Prescription medicines, Personal Care & Healthcare Devices.